Operational data engineering & AI · Calgary, AB

Your operations data shouldn’t need someone to stitch it together.

SCADA readings, alarms, CMMS work orders, dispatch tickets and field PDFs sit in separate tools. We connect them into one validated operational view, add AI where it is safe, and keep the judgement calls with your people.

  • 20+ years in energy & telecom
  • TELUS · Suncor · Ericsson · MTN
  • 10-day sample-data proof
  • Calgary · North America & global

YOUR SYSTEMS TODAY

  • SCADA & historians
  • Network alarms
  • CMMS work orders
  • Dispatch & tickets
  • Field sheets & lab PDFs
  • Technician notes
  • Spreadsheets
One trusted data layerConnected, cleaned and validated before reporting
One operational viewDashboards that refresh themselves
Anomaly flagsStale or bad readings caught early
AI extractionField PDFs & notes become structured data
Human reviewEngineers confirm before action

How it runs in practice

Take one job. A site goes down overnight.

Six systems hold a piece of the answer—and senior engineers burn mornings acting as human copy-paste between them.

How it runs now

  1. Dozens of alarms or alerts fire at onceAlarm / SCADA
  2. Sort out which alerts share one root causeBy eye
  3. Look up site, wellpad or equipment specsSpreadsheet
  4. Check recent repair & inspection historyCMMS
  5. Open and dispatch the field ticketTicketing
  6. Re-key technician closeout notes & PDFsFree text

The same job, connected

  1. 01Alarms, telemetry, tickets and asset history land in one view
  2. 02Validation rules & AI group events that belong together
  3. 03An engineer confirms the incident. Kept human, on purpose.
  4. 04Dispatch goes out with site specs and repair history attached
  5. 05Closeout notes and field sheets turn into structured records automatically

One operational view—and one judgement call left with an engineer by design, not because nobody connected the pipes.

Same pattern in energy production & field contracting: Daily field tickets, historian CSV exports, lab/inspection PDFs and CMMS logs get reconciled and checked automatically before morning production or client billing reports go out—so engineers review only flagged exceptions instead of chasing spreadsheets.

Services & transparent CAD pricing

Start on sample exports in 10 days—not a six-month IT project.

Every step is quoted as a fixed fee in Canadian dollars once scope is clear. Most teams begin with Step 01 because proving the fix on exported sample files requires zero live firewall or SCADA changes.

02 · Connect

Integration & Data Quality

Connect historians, SCADA exports, CMMS work orders, dispatch tools and field records into one trusted view—with automated checks that catch missing, stale or mismatched data before reporting.

From $7,500 CAD · 3–8 weeksFocused two-system pilots from $7.5k · Multi-system builds scoped via Step 01

03 · Automate

AI & Anomaly Workflows

Field-sheet and lab-report extraction, technician-note structuring, alarm correlation and sensor anomaly flags—built on clean data, with engineer sign-off before anyone acts.

From $5,000 CAD / workflow · 3–6 weeksFixed fee per workflow · Human-in-the-loop exception review built in

04 · Operate

Data Operations Retainer

Monthly pipeline monitoring, connector updates, new field data sources and validation/model tuning so your operational layer keeps pace as assets and crews change.

From $2,000 CAD / month10–35 hours/month · Explicit SLA, hours & deliverable boundaries

Fastest first test

Have a batch of messy field PDFs, technician tickets, or historian CSVs right now? Test us on one workflow for $2,500 CAD—zero live network access, delivered in two weeks.

Scope a 10-day proof

Who we work with

Built for energy, telecom, and field-heavy operations.

Twenty-plus years inside carrier, producer and contractor environments—structured for fast, practical delivery with mid-market operations leaders as well as enterprise teams.

01

Oil & gas producers (junior to major)

Production, SCADA/historian, volume reconciliation and Petrinex regulatory data validated before reports go out.

02

Oilfield, pipeline & environmental contractors

Field tickets, inspection sheets, lab PDFs and client billing packages reconciled without manual re-keying.

03

Midstream & pipeline operators

Asset histories, sensor trends, inline inspections and CMMS work orders combined for risk-ranked maintenance.

04

Mobile, fixed & regional network operators

Alarms, site inventory, outage tickets and performance metrics unified into one NOC and engineering view.

05

Telecom & utility field-service contractors

Dispatch records, crew closeout notes and equipment updates structured cleanly at the point of capture.

06

Power, utilities & tower infrastructure

Site specs, compliance records and maintenance documents turned into searchable operational data.

Also working with Logistics & fleet Industrial construction Specialty trades Manufacturing Same operational bottleneck—scattered tools and manual reporting—solved with the same discipline.

Systems, architecture & governance

Built around the tools your engineers and crews already run.

No rip-and-replace platform pitches. We bridge operational field systems, modern data pipelines, and strict enterprise delivery governance.

SCADA, Historians & Telemetry

Ingesting, aligning and validating time-series readings, polling feeds and equipment alarms across sites.

AVEVA / OSIsoft PI Ignition CygNet Petrinex & volume feeds NMS & SNMP alarms

CMMS, Ticketing & Dispatch

Linking asset hierarchy, maintenance history and field dispatch so tickets carry complete site context.

IBM Maximo SAP PM ServiceNow Jira Service Mgmt Field-service CRMs

Field Sheets & Operational Docs

Turning messy PDFs, scanned tickets, lab certificates and free-text crew notes into validated tables.

Daily field tickets Lab & inspection PDFs Technician closeout notes Shift handovers Excel / SharePoint logs

Data Layer, Quality & BI

Automated schema checks, stale-sensor alerts, cross-system reconciliation and self-refreshing operational views.

Python & SQL pipelines Snowflake / Databricks PostgreSQL / Azure / AWS Power BI dashboards Automated exception alerts

Safe, Human-in-the-Loop AI

AI handles grouping, ranking and field extraction—with confidence thresholds and engineer sign-off before action.

Structured document AI Alarm root-cause grouping Time-series anomaly flags Asset risk ranking Zero-training API configs

Delivery Governance & Privacy

PMP-led scope control, written acceptance criteria, clean team handover, and Canadian privacy compliance.

Fixed-fee milestones Least-privilege access Canadian residency options Alberta PIPA safeguards Runbooks & staff handover

Selected principal experience

What changed, system by system.

Representative telecom and energy workflows delivered by our principals across carrier, producer and field-service environments.

Telecom & Field Networks

01

Unified network incident triage

Integrated network alarms, site and equipment inventory, outage tickets and maintenance history into a shared operational layer, with AI-assisted alarm grouping for engineer review.

What it fixed: NOC engineers stopped alt-tabbing across four tools during outages. Related alarm bursts arrive grouped with site and repair context attached.

02

Structured field-service closeout notes

Connected dispatch, work-order and asset records. Extracted fault codes, affected gear and repair actions from free-text technician notes with automated completeness checks.

What it fixed: Unsearchable free-text closeout notes became clean repeat-fault and asset-reliability data, catching missing fields before ticket closure.

03

Network performance anomaly flags

Combined RF and network performance counters with site change logs and maintenance schedules to flag abnormal shifts in drop rates, throughput and availability.

What it fixed: Degrading sites get surfaced early for engineering review instead of hiding inside weekly summary spreadsheets.

Energy, Midstream & Field Contracting

04

Pre-report production & historian checks

Consolidated SCADA and historian feeds, daily production logs and field allocations with automated validation rules for frozen sensors, missing intervals and out-of-range spikes.

What it fixed: Bad or stale readings get quarantined before morning production and regulatory reports go out—not retracted afterward.

05

Risk-ranked maintenance prioritization

Unified equipment histories, sensor trends, inspection findings and CMMS work orders into a single risk-scored backlog for maintenance planners.

What it fixed: Maintenance teams plan turnarounds and crew dispatches from one transparent risk list instead of disconnected spreadsheets.

06

Field-ticket & lab-report extraction

Built an automated ingestion pipeline for contractor field sheets, inspection forms and lab PDFs using structured AI extraction, range validation and exception queues.

What it fixed: Eliminated hours of manual PDF-to-spreadsheet re-keying; Coordinators only review low-confidence or out-of-spec lines.

The team

Two senior specialists. Direct principal delivery.

You don’t get handed off to junior analysts. Every diagnostic, pipeline and rollout is architected and governed directly by the two partners.

Philip Ibiam

Founder · Data Engineering & AI

20+ years in telecom and energy data across TELUS, Suncor, Ericsson and MTN. Architects operational data integrations across SCADA, historians, CMMS, alarms and field documents—adding anomaly detection and structured AI extraction where data quality supports it.

Operational data engineering SCADA & historians AI & anomaly detection Telecom & energy

Jacques Gordon

Partner · Operations & Delivery

20+ years leading technology delivery, digital transformation and managed services across North America, Europe and Africa. Former Ericsson Program Manager and Automation Lead; MBA (Henley Business School), PMP and CSM certified. Owns scope discipline, vendor governance, operational adoption and SLA execution.

Program & SLA delivery Systems integration Lean workflow optimization Vendor & change governance PMP · CSM · MBA

Where to start

Two ways in. Zero obligation.

Free checklist · ~15 minutes

Operations Data Readiness Checklist

Twenty core questions—plus dedicated Telecom and Energy (Petrinex, volumes, emissions, SLA) sections—to find where scattered data is costing your team the most time. Instant fillable 4-page PDF + interactive scorer on submit.

* Required. By submitting, you ask SMACD Solutions Inc. (Calgary, AB) to send the checklist and a single follow-up note. Unsubscribe anytime. Handled under our Privacy Policy.

20 minutes · Direct with principals

Book a discovery call

Walk us through one operational reporting, alarm, historian or field-document bottleneck. We’ll tell you straight which step fits—including when a simple internal fix means you don’t need us yet.

  • Check whether your workflow fits a $2,500 10-day Sample-Data Proof
  • No live IT/SCADA permissions needed for initial scoping
  • Clear fixed-fee CAD range before any commitment

Before you book

What operations leaders ask first.

Do you need live IT or SCADA network access just to start?

No. Most engagements begin with our $2,500 CAD Sample-Data Proof using static exported files—such as 30 days of historian CSVs, 50 anonymized tickets, or 25 field/lab PDFs. That proves value on your real data in 10 business days without waiting months on corporate IT or OT firewall approvals.

Do you work with our existing systems?

Yes. Our work connects what your teams already run (historians, SCADA exports, CMMS, ticketing, dispatch tools and spreadsheets) rather than selling a new software subscription or forcing a rip-and-replace.

Do we get a working fix, or just a consulting report?

Both. Even Step 01 delivers a working validation or extraction proof on your sample files alongside a priced build roadmap—and 100% of a $2,500 proof fee is credited toward Step 02 or Step 03 when you proceed within 30 days.

Where does AI fit—and how do you prevent bad automated actions?

AI comes only after the underlying data is validated. Models group noisy alarms, flag unusual sensor shifts and extract structured fields from free-text notes or PDFs; your engineers confirm exceptions before anything is dispatched, billed or reported.

How is our operational and personal data protected?

Every engagement runs under a signed scope and confidentiality agreement with least-privilege access, explicit retention/deletion rules, Canadian cloud residency options where required, zero-training API configurations, and Alberta PIPA privacy safeguards.

What does this cost?

All work is quoted as a fixed fee in Canadian dollars once scope is agreed. A 10-day Diagnostic & Sample-Data Proof starts at $2,500 CAD (credited toward build within 30 days; multi-site live-system audits run up to $12,000). Focused two-system integration pilots start at $7,500 CAD (larger multi-system builds run up to $60,000 over 6–16 weeks). AI and anomaly workflows start at $5,000 CAD per workflow, and monthly operations retainers run $2,000 to $8,000 CAD for 10 to 35 hours. Third-party cloud/licensing costs and 24/7 on-call coverage are scoped separately.

Find out what your operations data needs next.

Twenty minutes on how your data flows today, and a straight answer on the fastest, lowest-risk first step.

Book a 20-min discovery call